{"id":21179,"date":"2020-11-02T15:05:09","date_gmt":"2020-11-02T15:05:09","guid":{"rendered":"https:\/\/visma3.wpengine.com\/?post_type=cases&p=21179"},"modified":"2025-11-11T14:42:09","modified_gmt":"2025-11-11T14:42:09","slug":"payment-cards-zorgbalans","status":"publish","type":"cases","link":"https:\/\/proactive-software.com\/en\/case\/payment-cards-zorgbalans\/","title":{"rendered":"Case Stichting Zorgbalans – Cash & Card"},"content":{"rendered":"\t\t
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Case Stichting Zorgbalans – Cash & Card<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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During the time that Zorgbalans started their course towards cashless working, there were very few suppliers of debit cards that you manage as an organization. <\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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When this supplier stopped offering cards, Zorgbalans immediately started looking for an alternative. The requirements had not changed. 200 cards had to be distributed in two months. Together with Zorgbalans we ensured a smooth transfer to new cards and a successful follow-up.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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When this supplier stopped offering cards, Zorgbalans immediately started looking for an alternative. The requirements had not changed. 200 cards had to be distributed in two months. Together with Zorgbalans we ensured a smooth transfer to new cards and a successful follow-up.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Zorgbalans - Smart debit cards<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A combination of factors led to Zorgbalans starting to use prepaid cards a number of years ago. The treasury committee gave them the job of strongly reducing cash flow, while over the same period they were busy splitting up the neighborhood teams. From six large neighborhood teams, they went to 45 smaller ones. One of these teams and a number of intramural teams were interested in a debit card. This proved to be a hit.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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A promising solution<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u201cIn the time that we started using prepaid cards, there weren\u2019t many players on the market,\u201d Wim Janssen, Manager Administrative Services at Zorgbalans explains. \u201cWe opted for Multi Service Prepaid Solutions and have used their bank cards for years. The project was such a success that the Executive Board was informed directly when we heard that Multi Service was stopping and we needed to look for a new supplier.\u201d<\/p>

This search actually was quite simple, as Zorgbalans had already done this before. \u201cOf course we\u2019d already met a number of suppliers, so we gave them another chance. Furthermore, Multi Service had suggested a supplier that could take over their services. Coincidentally, a colleague of mine had recently attended an inspiration session presented by bunq and Visma | ProActive. There was no product as yet, but what was in the pipeline sounded really good.\u201d<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Wim Janssen<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Manager Administrative Services<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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If your administration takes up less time, you\u2019ve got more time to provide care.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Are you going to simplify business expenses with smart payment cards?\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Download the factsheet to check out all benefits of working with this Spend Cloud module!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n \n <\/i>Download factsheet <\/a>\n <\/div>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Distribution of 200 cards<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Although Zorgbalans also uses the Spend Cloud for its complete Purchase to Pay process and the existing cash administration, the choice for the Spend Cloud was not as obvious this time. \u201cThere was no question of distrust in Visma |\u00a0ProActive, but we were also dealing with bunq, which was an unknown quantity for us. In the end, I made a business case for three different providers, including the Spend Cloud in combination with bunq.\u201d<\/p>

In terms of cost, Visma |\u00a0ProActive came out well, but Wim had yet to convince the Executive Board to gain sufficient confidence in \u2018the IT company with a banking license\u2019. \u201cOn the one hand, we entered this process based on trust and partnership. We see Visma |\u00a0ProActive as a reliable supplier that likes to partner with its clients. On the other hand, it was also a question of entrepreneurship \u2013 having the guts to go for a project before the product was ready.\u201d<\/p>

Since Multi Service was due to stop soon, there was a considerable time pressure on the implementation process. Everything had to be converted in just two months. To set it up properly, this project was given a high priority. 200 active bank cards had to be delivered to involved parties. \u201cMy colleague Marleen Herben and I formed a team together with the Visma |\u00a0ProActive Product Management team. There was room for our vision and we joined in discussions about the options. This way of working together resulted in a flawless transition.\u201d<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Even the tax authorities are enthusiastic<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The 200 cards are used by different employees, including extramural and intramural teams, neighborhood teams, enjoyable-home teams, but also managers and doctors. \u201cWe submitted our way of working to the tax authorities and they were very enthusiastic. There is a clear separation between expenditure on behalf of clients and personnel costs now. We audit using random sampling on hotels and catering businesses to be sure that the right card is being used for the right expenses.\u201d<\/p>\n

Now that Zorgbalans has been using the bunq bank cards for some time, they can compare the old and new suppliers. \u201cThe most important difference is that Visma | ProActive has Single Sign On, so you only have to log in once. Software must be as simple as possible. The less time you spend on administrative actions, the more time you have for providing care. If I had to sum up the benefits, I\u2019d say:<\/p>\n