The FNV (Federation of Dutch Trade Unions) is the largest trade union in the Netherlands. The organization is located centrally in Amsterdam, but has branches throughout the country.
Due to the size and decentral character of the FNV, there was a strong desire for digitizing invoice processing. In the past, the organization often had to deal with long processing times, invoices were lost, and decentral staff had to maintain its own archive of copies. Copy invoices and reminder invoices regularly resulted in duplicate payments. It’s safe to say the process was far from efficient.
After looking at a number of packages, the FNV opted for ProActive. The clear project approach, an interface with DBS Financieel – the financial package used by the organization – and the fact that the solution is web-based were the decisive factors in the final decision. Invoices are scanned centrally, with the data being recognized and added to the digital archive automatically. Via the integrated procuration schedule, each invoice is assessed and signed off by the proper budget holders. Because the software is web-based, the invoices are always accessible everywhere to all those involved. Directly after the last approval has been given, the invoice is ready for payment in DBS Financieel.”
Yvonne Wijnker, Head of Finance, tells us about her experience with ProActive: “Before the implementation of ProActive within the organization, it took an average of as long as six weeks before an invoice was approved by all the people responsible and was ready for payment. With the result that we were failing to meet the payment deadlines. We therefore regularly received reminders from our suppliers. This problem has been resolved since we’ve been using ProActive. The processing time of an invoice has even decreased by 67%!
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